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Cisco Bug: CSCvs69317 - Hyperflex: Cluster expansion fails at Config Installer stage

Last Modified

Jan 21, 2020

Products (1)

  • Cisco HyperFlex HX-Series

Known Affected Releases

3.5(2g)

Description (partial)

Symptom:
Cluster expansion fails at Config Installer stage when the root and admin password for the storage controller(SCVM) are different


{"jobid":"8c6fc2bc-ccc7-425d-be4a-4126c4773da3","state":"EXCEPTION",
"time_submitted_millis":1579109952229,"time_started_millis":1579109952274,"time_elapsed_millis":5254,
"out_parameters":{},"job_steps":{},"suspend_on_exit":false,"method_name":"config_installer",
"description":"Failure occurred during Configuring Installer process: Authentication Failure","message":"Configuring Installer","is_cancel_requested"
:false,"is_canceled":false,"percent_complete":0,"lifetime_after_exit_millis":60000,"summary_step_state":"FAILED",
"lcDescription":{"msgid":"Failure occurred during %s process:
 %s","msgstr":"Failure occurred during %s process: %s","params":[{"position":0,"ltype":"STRING","key":"","value":"Configuring Installer",
 "setPosition":true,"setLtype":true,"setKey":true,"setValue":true},{"position":0,"ltype":"LCMESSAGE","key":"","value":"Authentication Failure",
 "setPosition":true,"setLtype":true,"setKey":true,"setValue":true}],"setMsgid":true,"setMsgid_plural":false,"setMsgctxt":false,"setMsgstr":true,"
 paramsSize":2,"paramsIterator":[{"position":0,"ltype":"STRING","key":"","value":"Configuring Installer","setPosition":true,"setLtype":true,"
 setKey":true,"setValue":true},{"position":0,"ltype":"LCMESSAGE","key":"","value":"Authentication Failure","setPosition":true,
 "setLtype":true,"setKey":true,"setValue":true}],"setParams":true},"lcMessage":{"msgid":"Configuring Installer","msgstr":"Configuring Installer"
 ,"params":[],"setMsgid":true,"setMsgid_plural":false,"setMsgctxt":false,"setMsgstr":true,"paramsSize":0,"paramsIterator":[],"setParams":true}
 ,"setEntityRef":false,"setMessage":true,"setLcMessage":true,"setState":true,"setJobid":true,"setTime_submitted_millis":true,
 "setTime_started_millis":true,"setTime_elapsed_millis":true,"out_parametersSize":0,"setOut_parameters":true,"job_stepsSize":0,"setJob_steps":true,
 "setSuspend_on_exit":true,"setMethod_name":true,"setDescription":true,"setTag":false,"setOwner":false,"setIs_cancel_requested":
 true,"setIs_canceled":true,"setPercent_complete":false,"setLifetime_after_exit_millis":true,"setSummary_step_state":true,"setLcDescription":true,
 "setStExceptionID":false,"setCategory":false}[Installer] [failed][ 0.04%][ETA: 0:08:52] Failed to initialize installer.

Conditions:
Cluster expansion
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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