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Cisco Bug: CSCvs68454 - DNAC Mystique UI Device Image status - Error Service Error Request to backend service timing out

Last Modified

Jan 17, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC-Mystique

Description (partial)

Symptom:
DNAC Mystique UI Device Image status - Error Service Error Request to backend service timing out
No operational impacted

Conditions:
under DNAC UI -> Provision -> Inventory -> Actions -> software image -> Image update status -> Expanding by clicking the down arrow for detail status of any device -> keep loading and Error Popups
"Service Error - The request to the backend service is timing out. Please refer to the backend service's logs for more details.".
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