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Cisco Bug: CSCvs68020 - Data Hole in Interval Table when the corresponding logger is down for multiple intervals.

Last Modified

Jun 29, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(2)

Description (partial)

Symptom:
Data Hole is observed in certain interval tables on AW-HDS, when the logger is taken down ( for patching)  and brought up in approx. 2 to 3 hours after patching.  We have observed this issue for Skill_Group_Interval table so far. Recovery happens fine on Logger and both the loggers are in sync.

Conditions:
Router/Logger is taken down for a period of 2-3 hours, for a server maintenance activity. Eg Microsoft patching.
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