Preview Tool

Cisco Bug: CSCvs67892 - Unable to IM using "IM" on Outlook for Mac

Last Modified

Sep 02, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases


Description (partial)

When clicking the "IM" icon on Outlook for Mac, the Teams client is launched and then attempts to place a call instead of starting a chat with the requested user.

Teams client/Outlook running on MacOS.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.