Guest

Preview Tool

Cisco Bug: CSCvs67606 - Cisco DNA Center connect to Cisco.com fails for CCO/license credentials if proxy username has \ or @

Last Modified

Feb 15, 2020

Products (1)

  • Network Level Service

Known Affected Releases

DNAC1.3.1.4

Description (partial)

Symptom:
Cisco DNA Center's Settings > Cisco credentials page may show a failure to connect to Cisco.com "The Cisco connection online (Cisco.com) ID is not valid. Please check the credentials entered or sign up for a Cisco.com account,"while the Software Updates page show that the connection to the cloud is successful.

Conditions:
This was observed when the proxy is configured with a domain-style username like "user\domain" or "user@domain.com".
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.