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Cisco Bug: CSCvs64910 - Nexus NFM core due to heartbeat not being received in time

Last Modified

Oct 06, 2020

Products (1)

  • Cisco Nexus 9000 Series Switches

Known Affected Releases

7.0(3)I7(7.40)

Description (partial)

Symptom:
A Nexus platform configured with Netflow may experience a NFM crash, accompanied by the following errors/messages:

%KERN-2-SYSTEM_MSG: [28953.659055] App nfm on slot 1 vdc 1 SUP sap 306(Nfm main SAP) did not drop MTS_OPC_IM_PHY_LINK_STATE_CHANGE with msg_id 0x1a9dcef from sender sap 175(NULL) in 600 sec, contact app ownerApp nfm on slot 1 vdc 1 SUP sap 306(Nfm main SAP) did not drop MTS_OPC_IM_PHY_LINK_STATE_CHANGE with ms - kerne
%SYSMGR-3-HEARTBEAT_FAILURE: Service "nfm" sent SIGABRT for not setting heartbeat for last 4 periods. Last heartbeat 1339.85 secs ago.
%KERN-2-SYSTEM_MSG: [48688.211856] App nfm on slot 1 vdc 1 SUP sap 306(Nfm main SAP) did not drop MTS_OPC_IM_PHY_LINK_STATE_CHANGE with msg_id 0x2d7faef from sender sap 175(NULL) in 601 sec, contact app owner<6>[49893.074936] klm_requiem process nfm pid 31893 thread 31893 received signal 6 at 4309842349. -
%SYSMGR-2-SERVICE_CRASHED: Service "nfm" (PID 31893) hasn't caught signal 6 (core will be saved).

Conditions:
Netflow is configured.
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