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Cisco Bug: CSCvs64333 - Firefox WebRTC not receiving media on CMS TURN deployment

Last Modified

Oct 05, 2020

Products (1)

  • Cisco Meeting Server

Known Affected Releases

2.5

Description (partial)

Symptom:
Firefox WebRTC not sending or receiving media (audio, video, content) when joining CMS space. Chat is working normally. about:webRTC diagnostic page shows very low number of Bytes sent and received.

Conditions:
When joining CMS space, Firefox webRTC (version 63-66) isn't sending or receiving audio, video, or content while Chrome & Edge send/receive media normally. The condition is observed in a CMS TURN deployment although it is not a direct cause.
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