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Cisco Bug: CSCvs64140 - PI 3.x - Custom dashboards/dashlets not saved after migrating from local to ISE managed account.

Last Modified

Apr 20, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.5(0.0) 3.6(1) 3.7(0.0) 3.8(0)

Description (partial)

In Prime Infrastructure 3.x, when migrating from locally managed accounts to ISE managed accounts, if an ISE user is created with the same name as a local user and then the local user is removed, and the custom dashboard configurations will be removed, and the user will be unable to save any customization to the dashboard moving forward.

1.  An existing local user on Prime Infrastructure has a custom dashboard and dashlets saved. 
2.  An ISE user is created with the same username as an existing local user.
3.  The Local user is removed from Prime Infrastructure. 
4.  Custom Dashboard and dashlet information is lost and unable to be saved going forward for this user.
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