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Cisco Bug: CSCvs62429 - Log generation does not show up and Log generated time is not getting updated.

Last Modified

Jan 31, 2020

Products (1)

  • Cisco TelePresence IX5000 Series

Known Affected Releases

9.0.0 9.0.1 9.1.0 9.1.1

Description (partial)

Symptom:
Log generation status does not show up,when "Generate Log" button pressed after downloading logs.
But Log is generating in the back ground. During this time,pressing "Download logs" button throws "Unable to send file download" error, until log generation completes.

Conditions:
Only occurs in Firefox browsers and safari browsers.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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