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Cisco Bug: CSCvs61886 - IW3702-2E-M-K9 AP radios won't come up when UAE country configured on the WLC

Last Modified

Jun 02, 2020

Products (1)

  • Cisco 5500 Series Wireless Controllers

Known Affected Releases

8.3(143.0)

Description (partial)

Symptom:
The AP radios won't come up.

the AP radio 1 is not coming up and from the WLC side it's a regulatory domain check failure:

[...]
Cisco AP Identifier.............................. 40
Cisco AP Name.................................... APf80f.6f48.c0fc
Country code..................................... Multiple Countries : AE,SA
Regulatory Domain allowed by Country............. 802.11bg:-ACE   802.11a:-CEM
AP Country code.................................. AE  - United Arab Emirates
AP Regulatory Domain............................. -M
[...]
Attributes for Slot  1
    Regulatory Domain check for this slot has Failed. This slot will not be operational
[...]

Conditions:
this issue is just seen with IW3702-2E-M-K9 AP model
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