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Cisco Bug: CSCvs60035 - CER - Documentation on Secure SMTP Connection

Last Modified

Jan 21, 2020

Products (1)

  • Cisco Emergency Responder

Known Affected Releases

11.5(1) 12.5(1)

Description (partial)

Symptom:
Secure SMTP Connection

Conditions:
Port used by CER for Secure SMTP Connection is 587.

To set secure SMTP up,
- Exchange CER tomcat cert chain to SMTP server's root cert directory
- Upload SMTP server cert chain as tomcat-trust certs on CER
- Wait for tomcat-trust certs to replicate between CER servers
- Restart Tomcat on CER servers (utils service restart Cisco Tomcat)

CER Documentation Guide to add this information regarding Secure SMTP Connection
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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