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Cisco Bug: CSCvs59825 - Unable to schedule a meeting through Webex Teams (Mac) - gets an error Failed to create the calendar

Last Modified

Aug 22, 2020

Products (1)

  • Cisco Webex Teams

Known Affected Releases

unspecified

Description (partial)

Symptom:
Unable to create an Outlook meeting via Webex Teams on Mac. When you try to schedule a meeting by clicking on the Schedule a meeting button Teams gives an error "Failed to create the calendar invite".

Conditions:
Issue is observed when Teams doesn't have access to Outlook under Security&Privacy -> Automation. The user should be prompted to give Teams permissions during the initial install however they are not. Resetting permissions through Terminal later on makes no difference.
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