Preview Tool

Cisco Bug: CSCvs59424 - 3pcc-88xx: Phone is not uploading the config when Report To Server is set to On Local Change

Last Modified

Jun 08, 2020

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases

11.2(3) 11.3(1)

Description (partial)

Customer report issue about phone config upload.  
They are trying 11.2.3 ES load.  Same behavior in 11.3.1

See their message below.

"For upload configuration, I have created a new dynamic file for local config upload from the phone.
Profile B is calling the new config.
Phone is not uploading to the local file. Not sure if i missed anything


<HTTP_Report_Method ua="na">PUT</HTTP_Report_Method>
<Report_To_Server ua="na">On Local Change</Report_To_Server>
<Upload_Delay_On_Local_Change ua="na">60</Upload_Delay_On_Local_Change> 

For Upload configuration:
I have added a speed dial in the KEM module.
Verified the addition in the web gui. Attached screenshot.
Waited for 5 mins, but cannot see the changes uploaded to the local config. (Local config only have KEM module specific config lines)?

Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.