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Cisco Bug: CSCvs59424 - 3pcc-88xx: Phone is not uploading the config when Report To Server is set to On Local Change

Last Modified

Jun 08, 2020

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases

11.2(3) 11.3(1)

Description (partial)

Symptom:
Customer report issue about phone config upload.  
They are trying 11.2.3 ES load.  Same behavior in 11.3.1

See their message below.

"For upload configuration, I have created a new dynamic file for local config upload from the phone.
Profile B is calling the new config.
Phone is not uploading to the local file. Not sure if i missed anything

<Profile_Rule ua="rw">%DMS_ACCESS_PROTOCOL%://%BWDEVICEACCESSFQDN%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%$MA.xml</Profile_Rule>
<Profile_Rule_B ua="rw">%DMS_ACCESS_PROTOCOL%://%BWDEVICEACCESSFQDN%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%$MA-local.xml</Profile_Rule_B>
<Profile_Rule_C ua="rw">%DMS_ACCESS_PROTOCOL%://%BWDEVICEACCESSFQDN%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%%TIPT_STATE%.xml</Profile_Rule_C>
<Profile_Rule_D ua="rw">%DMS_ACCESS_PROTOCOL%://%BWDEVICEACCESSFQDN%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%%TIPT_CODEC%.xml</Profile_Rule_D>

<Report_Rule ua="na">[--delta]%DMS_ACCESS_PROTOCOL%://%BWDEVICEACCESSFQDN%/%BWDMSCONTEXT%/%BWDEVICEACCESSURI%$MA-local.xml</Report_Rule>
<HTTP_Report_Method ua="na">PUT</HTTP_Report_Method>
<Report_To_Server ua="na">On Local Change</Report_To_Server>
<Upload_Delay_On_Local_Change ua="na">60</Upload_Delay_On_Local_Change> 

For Upload configuration:
I have added a speed dial in the KEM module.
Verified the addition in the web gui. Attached screenshot.
Waited for 5 mins, but cannot see the changes uploaded to the local config. (Local config only have KEM module specific config lines)?

Conditions:
n/a
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