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Cisco Bug: CSCvs58088 - TPS failing to process API commands after Jan. 1 2020

Last Modified

Jan 24, 2020

Products (2)

  • Cisco TelePresence Server
  • Cisco TelePresence Server on Virtual Machine

Known Affected Releases

4.4(1.30)

Description (partial)

Symptom:
Conductor will no longer be able to manage Telepresence Servers after Jan. 1 2020 and show the error below on the conference bridge page and thus calls will not connect:

"Error configuring bridge for multiparty licensing: error="Unable to establish a trusted connection"

Conditions:
-Multi-party Licensing is enabled.
-If either the Conductor or Telepresence Server is rebooted
-If Licensing mode is toggled between Multiparty to Screen license.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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