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Cisco Bug: CSCvs57162 - Document Workaround Rsyslog encounters a segfault with kernel: in:imjournal

Last Modified

Jan 07, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.5(1)

Description (partial)

Symptom:
Below Segfault Coming in the messages Logs on 12.5.1Su1 machine 
[root@cucm-pub syslog]# grep -r "segfault" messages*
messages.1:Sep 23 02:38:03 cucm-pub kern 6 kernel:in:imjournal[10191]: segfault at 0 ip 00007f9ea2d8c983 sp 00007f9e9b86bb50 error 4 in imjournal.so[7f9ea2d8a000+5000]
messages.2:Sep 23 00:52:04 cucm-pub kern 6 kernel:in:imjournal[4065]: segfault at 0 ip 00007f1fd6c2d983 sp 00007f1fcf70cb50 error 4 in imjournal.so[7f1fd6c2b000+5000]
messages.3:Sep 23 14:45:01 cucm-pub kern 6 kernel:[7009734.397600] in:imjournal[24484]: segfault at 0 ip 00007fb24141d983 sp 00007fb239efcb50 error 4 in imjournal.so[7fb24141b000+5000]
messages.3:Sep 22 23:07:07 cucm-pub kern 6 kernel:in:imjournal[31106]: segfault at 0 ip 00007f9d8c573983 sp 00007f9d85052b50 error 4 in imjournal.so[7f9d8c571000+5000]
messages.4:Sep 22 21:22:01 cucm-pub kern 6 kernel:in:imjournal[25481]: segfault at 0 ip 00007f3ce8898983 sp 00007f3ce1377b50 error 4 in imjournal.so[7f3ce8896000+5000]
[root@cucm-pub syslog]#

[root@cucm-pub syslog]# rpm -qa | grep rsyslog
rsyslog-8.24.0-12.el7.x86_64
[root@cucm-pub syslog]#

 this is known issue and fix is available in version rsyslog-8.24.0-16.el7

Conditions:
Issue is applicable for 12.5.1 version , Applicable for Unity and UCM both
Rsyslog Version : 
rsyslog-8.24.0-12.el7.x86_64
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