Guest

Preview Tool

Cisco Bug: CSCvs56084 - Jabber for Windows 12.7 doesn't allow to join a Webex Meeting

Last Modified

Jan 02, 2020

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(0)

Description (partial)

Symptom:
If define a Webex Meetings UC Service in CUCM for Webex in the UC Service Profile assigned to the User then jabber is able to join Webex Meetings from the Meetings tab. It crosslaunches webex meetings (not using direct voip call into webex meetings)

However if no Webex Meetings UC Service is defined in the UC Service Profile of the user then jabber is not able to join Webex Meetings from the Meetings tab but it is able to do it from the jabber meeting reminder pop up when the meeting is close to start.

Conditions:
Jabber for Windows 12.7 or lower
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.