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Cisco Bug: CSCvs55973 - NP Hard Reset with NP Exception DMATransferErrorCause SSE_ERR_DTL_INV_ADDR <process_inject_to_line>

Last Modified

Sep 02, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases


Description (partial)

ISSUE SEEN :  NP Hard Reset with NP Exception DMATransferErrorCause SSE_ERR_DTL_INV_ADDR <process_inject_to_line>

Build : 
Logs :   /auto/tftp-viking-blr/balagven/702/DEC24_NP_Lockup_LS

I could hit this issue once again and  I have collected the show tech satellite for the same.

NPdataLog File Name :  NPdatalog_0_0_CPU0_np1_diagP1_20191224-210249.txt.gz

NP Hard Reset is seen with NP Exception :  DMATransferErrorCause RSRC_ID_WRR/SSE_ERR_DTL_INV_ADDR <process_inject_to_line>

Logs :   /auto/tftp-viking-blr/balagven/702/DEC24_NP_Lockup_LS

Sorting exceptions .... you only have 1
        :There are 1 exceptions in this NPDatalog.
   Ingress Cluster 21: PPE 15: Thread 03    - epc1 0004295c DMATransferErrorCause RSRC_ID_WRR/SSE_ERR_DTL_INV_ADDR <process_inject_to_line>
    (asm)    4295c:     b698            addi.n  a8, a9, 6
    (src) /san2/prod/
    (src)  >> [SMU] WS couldn't find npu_xmit.cp, trying base image....
    (src) /auto/iox-ucs-018-san2/prod/ (from base image)
    (src)  >> showing lines 1303-1323 below <<
    1303         // add the l1_oh_len
    1304         l2_frame_len += PS_GET(env, l1_oh_size);
    1305     }

Note :  Please refer the enclosure for the Triage Mail

Trigger : LC Reload
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