Guest

Preview Tool

Cisco Bug: CSCvs55973 - NP Hard Reset with NP Exception DMATransferErrorCause SSE_ERR_DTL_INV_ADDR <process_inject_to_line>

Last Modified

Jun 19, 2020

Products (1)

  • Cisco ASR 9000 Series Aggregation Services Routers

Known Affected Releases

7.0.2.BASE

Description (partial)

Symptom:
ISSUE SEEN :  NP Hard Reset with NP Exception DMATransferErrorCause SSE_ERR_DTL_INV_ADDR <process_inject_to_line>

Build :  7.0.2.22I 
 
Logs :   /auto/tftp-viking-blr/balagven/702/DEC24_NP_Lockup_LS

I could hit this issue once again and  I have collected the show tech satellite for the same.

NPdataLog File Name :  NPdatalog_0_0_CPU0_np1_diagP1_20191224-210249.txt.gz

NP Hard Reset is seen with NP Exception :  DMATransferErrorCause RSRC_ID_WRR/SSE_ERR_DTL_INV_ADDR <process_inject_to_line>

Logs :   /auto/tftp-viking-blr/balagven/702/DEC24_NP_Lockup_LS


Sorting exceptions .... you only have 1
==================================================================================
        :There are 1 exceptions in this NPDatalog.
   Ingress Cluster 21: PPE 15: Thread 03    - epc1 0004295c DMATransferErrorCause RSRC_ID_WRR/SSE_ERR_DTL_INV_ADDR <process_inject_to_line>
    (asm)    4295c:     b698            addi.n  a8, a9, 6
    (src) /san2/prod/7.0.2.22I.SIT_IMAGE/asr9k-x64/ws/platforms/common/gdplane/npu/lightspeed/npu_xmit.cp:1313
    (src)  >> [SMU] WS couldn't find npu_xmit.cp, trying base image....
    (src) /auto/iox-ucs-018-san2/prod/7.0.2.22I.SIT_IMAGE/asr9k-x64/ws/platforms/common/gdplane/npu/lightspeed/npu_xmit.cp (from base image)
    (src)  >> showing lines 1303-1323 below <<
    1303         // add the l1_oh_len
    1304         l2_frame_len += PS_GET(env, l1_oh_size);
    1305     }



Note :  Please refer the enclosure for the Triage Mail

Conditions:
Trigger : LC Reload
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.