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Cisco Bug: CSCvs55348 - Non-fatal dump keep happening at messenger/xpt_tcp.c:1030

Last Modified

Sep 17, 2020

Products (2)

  • Cisco ASR 5000 Series
  • Cisco ASR 5500

Known Affected Releases

21.16.3 21.16.c4.73903 21.16.c5 21.16.c5.74074 21.16.c7.74145 21.16.c8 21.16.c9.74593 21.16.d0 21.17.8 21.18.0 21.19.0 21.19.n1

Description (partial)

Symptom:
Repeated occurrences of npumgr "Nonfatal warning at messenger/xpt_tcp.c:1030" crash records.

Repeated occurrences of following npumgr error log:
2020-Dec-23+14:45:15.291 [npumgr-port 166001 error] [5/0/10702 <npumgr:50> _vnpu_handler.c:1510] [software internal system syslog] Ignoring iftask request 0x800d (present 1).

Repeated occurrences of following log on affected card's console:
2019-Dec-23+14:51:44.790 card 5-cpu0: IFTASK ipc thread congestion

Repeated occurrences of following log in iftask logs (single digit expiration counts are not an indication):
Tue May 26 09:04:00 2020 PID:7498 APP: Utility timerfd read returned 21 expirations.

Repeated occurrences of following log in host node dmesg:
Dec 22 13:19:20 tysCSsv01104-cp01 kernel: i40e 0000:5e:00.0: Unable to send the message to VF 15 aq_err 12

Conditions:
Problem occurs on VPC-DI/SI systems configured with XL710 NICs.
Trigger condition(s) are unknown.
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