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Cisco Bug: CSCvs55127 - SM switch-version reads successful despite failure to import older 'socialcontact' table data.

Last Modified

Jan 08, 2020

Products (1)

  • Cisco SocialMiner

Known Affected Releases


Description (partial)

On SocialMiner, during the switch version, the social contacts' data from Cassandra database is dumped into flat files and then imported back onto new version.

However, in some cases, the re-import of data from the flat file fails and thereby causing SM to not display any chat/email records

Despite the older chat/email import failure, switch-version reads successful in the system-history. 

There should be some indication of this failure, as some customers may not notice the missing data until its too late.

Linked to defect: CSCvs55123

SocialMiner major version upgrade.
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