Cisco Bug: CSCvs55127 - SM switch-version reads successful despite failure to import older 'socialcontact' table data.
Jan 08, 2020
- Cisco SocialMiner
Known Affected Releases
Symptom: On SocialMiner, during the switch version, the social contacts' data from Cassandra database is dumped into flat files and then imported back onto new version. However, in some cases, the re-import of data from the flat file fails and thereby causing SM to not display any chat/email records Despite the older chat/email import failure, switch-version reads successful in the system-history. There should be some indication of this failure, as some customers may not notice the missing data until its too late. Linked to defect: CSCvs55123 Conditions: SocialMiner major version upgrade.
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Bug Details Include
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