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Cisco Bug: CSCvs54500 - Error prompt during Profile Account Setup and default input alphanumeric

Last Modified

Jun 08, 2020

Products (1)

  • Cisco IP Phone 8800 Series with Multiplatform Firmware

Known Affected Releases


Description (partial)

One customer continue trial after upgrade to 11.3.1 fw. but find some issues which don't happen early in 11.2.3. see below comments.

They try 2 cases in both 11.2.3 and 11.3.1.

1.  MAC based provisioning (server side have the config file with mpp phone mac address as file name. )   — in 11-2-3 and 11-3-1 - All good.

2.  Username/Password based provisioning (no mac address based config file, but need Username/Password authentication when phone download config file.)  — in 11.2.3 and 11.3.1, all working. but there are 2 issues as below.


Customer comments:

"Trace and PRT for username/password provisioning in 11-2-3 and 11-3-1 - Provisioning works for both firmware. But there are two differences spotted in 11-3-1.
1) New error displayed when username/password window pops up. This was not displayed in 11-2-3. Snapshot attached (new error in 1131.PNG)

2) When entering credentials it is not using input num option by default. It was input num option in 11-2-3. Snapshot attached(input num only not available.PNG)"

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