Cisco Bug: CSCvs54327 - Mutual blockage between icpe_satmgr and sysdb_mc
Jun 19, 2020
- Cisco ASR 9000 Series Aggregation Services Routers
Known Affected Releases
Symptom: Messages such as the following are emitted from SysDB and GSP processes. gsp: %OS-gsp-3-MSG_ENQUEUE_ISSUE : Process pkg/bin/icpe_satmgr (pid 561490) not picking up messages, 1 msgs dropped. 10001 msgs pending, taking 7319208 bytes sysdb_svr_admin: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM request for 'admin/oper/inventory/rack/0/entity/131/entity/0/attrib/inv_basic_bag' from 'ntpdc' (jid 218, node 0/1/CPU0). No response from 'invmgr' (jid 268, node 0/RP0/CPU0) within the timeout period (100 seconds) sysdb_shared_nc: %SYSDB-SYSDB-6-TIMEOUT_EDM : EDM request for 'oper/n_v_satellite/gl/satellite_status/' from 'icpe_show_satellite' (jid 65946, node 0/RP0/CPU0). No response from 'icpe_satmgr' (jid 1192, node 0/RP0/CPU0) within the timeout period (100 seconds) The output of show process blocked shows that the icpe_satmgr and sysdb_mc processes on the active RP are blocked on each other. Jid Pid Tid Name State TimeInState Blocked-on 445 209001 6 sysdb_mc Send 13:57:35:0673 561490 icpe_satmgr 1192 561490 1 icpe_satmgr Send 13:57:38:0790 209001 sysdb_mc Conditions: The problem is observed only in nV Satellite systems. The problem occurs when polling for operational information such as that in show interfaces and show nv satellite status concurrently and at a high rate via both SNMP and the CLI over a period of many hours. In these circumstances the problem is not always observed as it is due to an unusual timing condition.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases