Cisco Bug: CSCvs53370 - Touch Panel only shows SIP URI
Apr 24, 2020
- Cisco Telepresence Integrator C Series
Known Affected Releases
9.1.5 9.6.4 9.7.x 9.8.1
Symptom: ++ The touch panel shows only SIP URI for contacts under directory/phonebook. ++ If a particular contact has SIP as well as H323 or H320 number; after upgrading to CE regardless CE9.1.6 or CE9.5.2 or CE9.7.1, it only shows SIP URI. ++ Downgraded the codec to TC7.3.9; for the same contact, in directory on touch panel we got the H323 contact if default call protocol is set to H323. ++ On the web interface everything works fine; it will show all the possible methods to call the a particular contact. Conditions: If a device is H323 registered and tries to make a call to one of its contact under phonebook; the call is failing as the phonebook only shows SIP URI for a contact if it is registered using more than 1 calling method like H323, SIP and H320; only SIP will appear on touch panel.
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