Cisco Bug: CSCvs52299 - REM Android app self view stream freezes after switch to camera app
May 11, 2020
- Cisco Remote Expert Mobile
Known Affected Releases
Symptom: When in a call and switching to the camera app, the local self-view stream disconnects and cannot be restarted. To reproduce: * Start an audio/video call * Open the camera app * Go back to the call, the self-view stream is disconnected at this time. Conditions: Android SDK 18.104.22.16800-7 ES14 using the onSurfaceRenderingStarted callback from the VideoSurfaceListener, and this is being invoked when restoring the app. This works in normal situations when switching from app to app but not specifically when switching to and then back from the camera app.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases