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Cisco Bug: CSCvs52204 - Unable to change Alters from Active to Ignore on Active Alerts page

Last Modified

Dec 20, 2019

Products (1)

  • Network Level Service

Known Affected Releases

SNTC_4.2_01-12-2018

Description (partial)

Symptom:
Customer receives the error message "Update Failed. Please Contact Cisco Support" when attempting to change an Alert from Active to Ignore on the Active Alerts page

Customer: SMBC CAPITAL MARKETS

SR 687993442

Conditions:
This happens for every customer at his organization. It doesn't matter if selecting one or more alerts at a time.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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  • Known Fixed Releases
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