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Cisco Bug: CSCvs51098 - On Jabber 12.7.1 MAC the notification badge does not loads if the preload parameter is set to true

Last Modified

Jan 14, 2020

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

12.7(1)

Description (partial)

Symptom:
Certain functions used for custom tabs such as the notification badge do not load correctly if the preload parameter is set to true, this parameter loads the custom tab during Jabber launch:

Sample Jabber-config.xml with the preload parameter set to true:

<?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
<Client>
  <jabber-plugin-config>
   <browser-plugin>
     <page refresh ="true" preload="true">
     <tooltip>Cisco</tooltip>
     <icon></icon>
     <url> https://cucm.domain.com:6972/script.html</url>;
    </page>
   </browser-plugin>
  </jabber-plugin-config>
</Client>
</config>

Conditions:
Jabber 12.7.1 for MAC

Setting to true the parameter preload on the Jabber-config.xml file:

<page refresh ="true" preload="true">
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