Guest

Preview Tool

Cisco Bug: CSCvs50443 - utils uccx database healthcheck detects problem due to RtCSQsSummary count mismatch

Last Modified

Jan 03, 2020

Products (1)

  • Cisco Unified Contact Center Express

Known Affected Releases

11.6(2)SU0.5 12.0(1)SU0.2

Description (partial)

Symptom:
utils uccx database healthcheck  detects problem due to  RtCSQsSummary  count mismatch

Conditions:
When new CSQ is configured, Only the master node shows this new CSQ in RtCSQsSummary.

The slave node doesn't show this new CSQ until it takes the mastership.

Because of this, the utils uccx database healthcheck detect it as a problem in RtCSQsSummary between the nodes.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.