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Cisco Bug: CSCvs50440 - [Customer Issue] Unable to view Rx Neighbors For APs in Floor Maps

Last Modified

Jan 17, 2020

Products (1)

  • Cisco Network Integration Applications

Known Affected Releases

DNAC1.3.0

Description (partial)

Symptom:
A user may be unable to view Rx Neighbors For APs in Floor Maps in Cisco DNA Center 1.3.0.5.

Conditions:
Cisco DNA Center 1.3.0.5
API response from the rxNeighbors attribute is null


Dna maps service logs indicate the following:

| 35 |  |2019-12-18 07:07:14,918 |  ERROR | qtp1278254413-18224       |  | c.c.c.n.i.a.DomainApsServiceWrapper | CNTR=APs#732 - Error accessing assurance: Failed to getRxNeighbors. Domain ID: a7bdceb1-d862-43f0-be5d-962b685ad6e9 AP ID: dafb18f2-8e41-47a4-8d8b-784b44ea9aae Timestamp: null
| 36 |  |2019-12-18 07:07:20,071 |  ERROR | qtp1278254413-18224       |  | c.c.c.n.i.a.DomainApsServiceWrapper | CNTR=APs#733 - Error accessing assurance: Failed to getRxNeighbors. Domain ID: a7bdceb1-d862-43f0-be5d-962b685ad6e9 AP ID: dafb18f2-8e41-47a4-8d8b-784b44ea9aae Timestamp: null
| 37 |  |2019-12-18 07:18:51,171 |  ERROR | qtp1278254413-18235       |  | c.c.c.n.i.a.DomainApsServiceWrapper | CNTR=APs#746 - Error accessing assurance: Failed to getRxNeighbors. Domain ID: a7bdceb1-d862-43f0-be5d-962b685ad6e9 AP ID: dafb18f2-8e41-47a4-8d8b-784b44ea9aae Timestamp: null
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