Preview Tool

Cisco Bug: CSCvs45576 - Scanning remote filesystem that requires authentication can cause ampdaemon process to crash

Last Modified

Dec 16, 2019

Products (1)

  • Cisco AMP for Endpoints

Known Affected Releases


Description (partial)

The Linux Connector's ampdaemon process crashes unexpectedly. The ampdaemon.log file contains the error message:

FS monitor fatal error: read failed: Permission denied

The AMP Connector attempted to access a file for which it does not have permission. This can occur if the file is on a remote filesystem that requires authentication (e.g., CIFS with Kerberos authentication). The Connector fails to recover gracefully and generates a fatal error, causing the ampdaemon process to restart.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.