Preview Tool

Cisco Bug: CSCvs45555 - Assurance wrongly reports excessive time lag when device time is between 12pm and 1pm UTC or GMT

Last Modified

Aug 22, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

1.3 DNAC-Antman DNAC1.3.3.0

Description (partial)

Cisco DNA Center assurance reports the following issue, even when the clock on the device is actually correct:

Issue type: "Device time has drifted from DNAC"

Issue: Excessive time lag between Cisco DNA Center and device <name of device>

Description: The time on Cisco DNA Center and Device "<name>" has drifted too far apart. Cisco DNA Center cannot process the device data accurately if the time difference is more than 3 minutes.

This occurs when Cisco DNA Center syncs the device when the device clock ('show clock') shows a time between 12:00:00 and 12:59:59.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.