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Cisco Bug: CSCvs45244 - SMA Queries Initiated via Cisco Threat Response Portal Exceeding 30 Day Timeframe Often Time Out

Last Modified

Dec 16, 2019

Products (1)

  • Cisco Content Security Management Appliance

Known Affected Releases

12.5.0-657

Description (partial)

Symptom:
Queries issued against associated Security Management Appliances in the Cisco Threat Response Portal, often time out due as the time frame for the query is set at 30 days.
CTR team has created an internal enhancement to provide a variable timeframe for queries as a workaround.
This defect is a placeholder to track that progress.

Conditions:
Security Management Appliance is associated in the Cisco Threat Response Portal.
A query is initiated in CTR to return information regarding emails passing through the customer's email appliances.
The query often times out.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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