Preview Tool

Cisco Bug: CSCvs44123 - AgentOutCalls for talk time < 10 seconds are not being reported in Agent Call Back feature UCCE 11.6

Last Modified

Feb 19, 2020

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases


Description (partial)

AgentOutCalls for talk time less than 10 seconds are not being reported in AGSI table. They are showing up in TCD but not in any of the Agent or Skill tables.

When Target Requery is enabled
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.