Cisco Bug: CSCvs43652 - Webex Teams UC Calling(in CTI Controlled mode) does support calling from a team space room with anot
Feb 18, 2020
- Cisco Webex Teams
Known Affected Releases
Symptom: Webex Teams UC calling(in CTI Controlled mode) supports calling when using the number pad. When number is dialed lets say 2001, the phone it is controlling, dials the number. And it works fine. Teams user with UC calling : email@example.com Phone number : 1001 Normal teams user(Native calling) : firstname.lastname@example.org Phone number : 2001 But, lets say email@example.com is a user who has a 1:1 space open with firstname.lastname@example.org. And if the phone is used to make a call to the user email@example.com from the 1:1 space, it does not do anything. Just sits there. Conditions: If a Controlled phone is used to make a call to a user in 1:1 space.
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