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Cisco Bug: CSCvs43198 - CWMS System Expansion with Internal SSL SAN certificate changes documentation

Last Modified

Feb 26, 2020

Products (1)

  • Cisco Webex Meetings Server

Known Affected Releases

4.0

Description (partial)

Symptom:
When expanding the deployment size of CWMS system (example 800 Users to 2000 Users) which has Internal SSL SAN certificate, a new SAN entries must be added for the extra internal machines FQDN's (extra Media, Web).

Therefore, the system will reset the Internal SSL certificate to self-signed, and the certificate must be regenerated to include the new SAN's if CA signed is needed.

However, this certificate change requirement is not documented in CWMS Admin Guide - Expanding the System.

Conditions:
Expanding CWMS system with extra internal machines. Example:

50 > 250.
250 > 2000.
800 > 2000.
2000 > 4000+.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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