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Cisco Bug: CSCvs42308 - J4Mac 12.7.1:Clicking on IM over a contact card in Outlook places a Call in Jabber instead of a Chat

Last Modified

Jan 02, 2020

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases

12.7(0) 12.7(1) 12.8 12.8(0)

Description (partial)

Symptom:
We have an issue with Jabber on all Mac's. When trying to send anyone a jabber message from a Outlook contact, it calls their phone instead of sending a new message window.

Conditions:
Jabber 12.7.0, 12.7.1 even 12.8.0 Beta Drop 3
Latest Outlook client version on MacOS
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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