Preview Tool

Cisco Bug: CSCvs40396 - PSS: Product Family Name Is Not Consistent Across Device Software Versions

Last Modified

Jun 09, 2020

Products (1)

  • Cisco Smart Collector

Known Affected Releases

3.5(0.0.7) 3.5(0.0.8)

Description (partial)

Within the PSS portal as well within the output of an API request the Product Family Name for a particular device may not be consistent as compared to other devices of the same product type if the Software version does not contain the expected SNMP OID.

Device running an older OS or is missing the expected SNMP OID that is fed into the Inventory Processing Engine.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.