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Cisco Bug: CSCvs40367 - Cisco DNA Center 1.3.1.3 - Can't use floorplan from Prime Infrastructure maps due to invalid image

Last Modified

Sep 29, 2020

Products (1)

  • Cisco DNA Center

Known Affected Releases

DNAC1.3.1.3

Description (partial)

Symptom:
Floorplan files exported from Prime Infrastructure are not able to be imported into Cisco DNA Center 1.3.1.3.

When attempting to import using .gz archive, the user may get the following error:
"Image is invalid/unsupported. Will default to NO-IMAGE."

Conditions:
This issue has been seen when running Cisco DNA Center 1.3.1.3, when importing .gz compressed archives created by Prime Infrastructure 3.6.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
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