Guest

Preview Tool

Cisco Bug: CSCvs40331 - SX80 displays "stop presentation" when there is no device connected

Last Modified

Jan 14, 2020

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

9.8.0

Description (partial)

Symptom:
Endpoint displays wallpaper on both screens with no UI. Touch and WebUI show "Stop presentation" even though we are not presenting.

Conditions:
Logs show that uptime has been around 15 days.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.