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Cisco Bug: CSCvs39964 - 8821 Phone should play alert tone for message when on call.

Last Modified

Dec 20, 2019

Products (1)

  • Cisco IP Phone 8800 Series

Known Affected Releases

11.0(5)SR104

Description (partial)

Symptom:
When a message is sent from SPOK Messenger to a Cisco 8821 WiFi phone that is on a call the phone will show the message but fails to play the associated alert sound - the phone emits a single beep instead.

Conditions:
8821, 11-0-5SR1-4
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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