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Cisco Bug: CSCvs39175 - CM 12.0(1) Feature Configuration Guide doesn't mention ITLRecovery certificate is needed for EMCC

Last Modified

Dec 16, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

12.0(1.10000.10) 12.5(1.10000.22) 12.5(1.11900.146)

Description (partial)

The Feature Configuration Guide for CM 12.0(1) and 12.5(1) does not mention that  it is needed to export the ITLRecovery certificate during the Configure Bulk Certificate Management and Export Certificates process for EMCC to work.

ITLRecovery needs to be uploaded as PhoneSast-trust and as CallManager-trust.

When the bulk certificate export is performed, the certificates are then uploaded to the remote cluster as follows:

    CAPF certificate gets uploaded as a CallManager-trust
    Tomcat certificate gets uploaded as a Tomcat-trust
    CallManager certificate gets uploaded as a CallManager-trust
    CallManager certificate gets uploaded as a Phone-SAST-trust
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