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Cisco Bug: CSCvs38690 - CUC VUI plays "Not enough voice-recognition resources" randomly due to improper confID Cleanup

Last Modified

Apr 29, 2020

Products (1)

  • Cisco Unity Connection

Known Affected Releases


Description (partial)

-The system will randomly prompt: "There are not enough voice-recognition resources at this time"

-On conversation manager logs we can see the Mixer updates with the latest Channel information,
UPDATE_CHANNEL for Primary Audio,  Now here ConfID is being Sent to in Update Channel , Ideally Conference ID should not be available at this point of time  for a Fresh Call

15:18:29.015 |28906,ctw-saDoITT-1-154,B2D204B6B1EE4C63860B093AF3C58A65,MiuIO,12,Mixer Message send: GY_MSG_UPDATE_CHN-33 len=336 msgID=33 confID=146 chnID=249 seqNo=14516271 cmd=1=GY_UPDATE_REMOTE_PARAM enableSrtp=0 <not shown> <not shown> (true)

Mixer Service restart during VUI call
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