Preview Tool

Cisco Bug: CSCvs38617 - "Alison Cassidy" window appears when starting Desktop Application

Last Modified

Mar 03, 2020

Products (1)

  • Cisco Webex Meetings Online

Known Affected Releases


Description (partial)

Upon the desktop app first opening the name Alison Cassidy is shown as the display name for a few seconds before being replaced by the correct username.

Desktop App version 39.8, 39.9 & 39.10. Typically seen in low performance PC
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.