Cisco Bug: CSCvs38545 - Reason not properly mentioned in error while deleting department
Dec 18, 2019
- Cisco Packaged Contact Center Enterprise
Known Affected Releases
Symptom: In PCCE 4k, when we try to delete a department that is linked referred by business hours, it doesn't show any proper reason for not being able to delete the Department. All it says is "Database transaction failed. Try again later or contact your system administrator." For all other cases (like department referred by attribute etc) error dictates everything properly. Conditions: In 4k, try deleting a department that is being referred by a business hour.
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