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Cisco Bug: CSCvs37725 - CVP Config guide needs an update on SIP Trunk configuration

Last Modified

Dec 17, 2019

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

11.6(1)

Description (partial)

Symptom:
CVP to CUCM secured sip trunk call fails.

Conditions:
Secured SIP trunk being configured on CUCM to CVP.
Security profile used in the trunk has below settings on:

Using UnifiedCM Administration, select Device> Device Settings >SIP Profile> Trunk Specific Configuration> "Reroute Incoming Request to new Trunk based on" set to "Call-Info header with the purpose equal to x-cisco-origIP".
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