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Cisco Bug: CSCvs36978 - Enforce Software Version : Device already has image error

Last Modified

Jul 17, 2020

Products (1)

  • Cisco SD-WAN

Known Affected Releases

19.2.1 20.1 cEdge-16.10.2

Description (partial)

Root cause is vManage is picking up wrong image for upgrade

Symptom:
The ZTP upgrade work flow for cEdge devices picks up the wrong image, resulting in the following error message from device:
Software version  already exists on device.

Conditions:
Any cEdge running a particular version, with ZTP version set to a higher version than that on the device. This would trigger the ZTP upgrade workflow, causing the issue.
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