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Cisco Bug: CSCvs36978 - Enforce Software Version : Device already has image error

Last Modified

Sep 04, 2020

Products (1)

  • Cisco SD-WAN

Known Affected Releases

16.12.1e 19.2.1 20.1 cEdge-16.10.2

Description (partial)

Root cause is vManage is picking up wrong image for upgrade

The ZTP upgrade work flow for cEdge devices picks up the wrong image, resulting in the following error message from device:
Software version  already exists on device.

Any cEdge running a particular version, with ZTP version set to a higher version than that on the device. This would trigger the ZTP upgrade workflow, causing the issue.
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