Guest

Preview Tool

Cisco Bug: CSCvs33604 - Poor audio quality when the headset turns on while music is already playing through the USB cable

Last Modified

Apr 19, 2020

Products (1)

  • Cisco Headset 700 Series

Known Affected Releases

1.1(0.0) 1.2(0.0)

Description (partial)

Symptom:
Poor audio quality when the headset turns on while music is already playing through the USB cable

Conditions:
Host :  Macbook, macOS Mojave, version 10.14.6
Headset connected via USB cable to host
Play music on host while headset is connected via USB cable and power cycle headset.
After HS boots up poor audio quality is heard on the headset
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.