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Cisco Bug: CSCvs32156 - Accessing the CMC report on CDR webpage gives an error - Error 10011

Last Modified

Jul 21, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.5(2.10000.5) 11.5(1.10000.6) 12.0(1.10000.10) 12.5(1.10000.22)

Description (partial)

CAR UI search on CDR system reports throws 10011. CDR System reports >> FAC/CMC report > Client Matter Code.

Error Code          Error Description
10011                   System Error. Contact System Administrator.

If we have FAC calls and user wants to generate the report from CAR UI page. 

Issue is seen when fetching other reports as well (Users -> Department)
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