Cisco Bug: CSCvs32138 - CCM Core Seen When Adding / Resetting SIP Trunks
Jul 21, 2020
- Cisco Unified Communications Manager (CallManager)
Known Affected Releases
Symptom: CCM Core is seen when adding / resetting multiple of SIP trunks in a short period of time (Usually due to a BAT tool). Core signature shows intentional abort Backtrace of the core: ==================================== backtrace - CUCM =================================== #0 0x007b9430 in __kernel_vsyscall () #1 0x02eae781 in raise () from /lib/libc.so.6 #2 0x02eb005a in abort () from /lib/libc.so.6 #3 0x083f2f4c in IntentionalAbort (reason=0x8616f68 "SDL Router Services declared dead. This may be due to high CPU usage or blocked function. Attempting to restart CTIManager.") at ProcessCTIProcMon.cpp:70 #4 0x083f310b in CMProcMon::verifySdlTimerServices () at ProcessCTIProcMon.cpp:583 #5 0x083f3cfc in CMProcMon::callManagerMonitorThread (cmProcMon=0x90c05b0) at ProcessCTIProcMon.cpp:340 #6 0x00700388 in ACE_OS_Thread_Adapter::invoke() () from /usr/local/platform/lib/libACE.so.6.1.1 #7 0x006c0481 in ace_thread_adapter () from /usr/local/platform/lib/libACE.so.6.1.1 #8 0x00366bc9 in start_thread () from /lib/libpthread.so.0 #9 0x02f6704e in clone () from /lib/libc.so.6 Conditions: Adding and resetting multiple SIP trunks in a short period of time.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases