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Cisco Bug: CSCvs31210 - Trying to stop Screen share during Jabber softphone call causes call to Mute instead of Stop Share

Last Modified

Dec 24, 2019

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

12.7(0) 12.7(1)

Description (partial)

Symptom:
When a user tries to stop share while in a softphone call by trying to click on the Stop Share button on the top of the screen, the call menu from the top of the screen drops down and overlaps the share menu on the top of the screen causes the call to Mute.

This does not always happen. mouse hover on the share menu on the top of the screen /monitor drops down the call menu (working situation), giving the user both the menu (call menu and share menu) one top of another

Conditions:
None
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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