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Cisco Bug: CSCvs30969 - Prime Infrastructure 3.7: Incorrect SNMP Metrics: Dashboard > Network Summary

Last Modified

Feb 26, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases

3.7(1)

Description (partial)

Symptom:
When a user clicks on Prime Infrastructure's Unreachable Device Count for metrics "SNMP Reachability Status." it shows a different value than what is being displayed on the Dashboard > Network Summary page.  For example: If SNMP Reachability Status shows a value of 12 on the Dashboard > Network Summary page, when Unreachable Count is clicked, it direct the user to the Network Devices page where the count is 9.

Conditions:
The difference is seen in the case of stacked devices.  Each stack is counted as an independent device when shown on the Dashboard > Network Summary page, but in the SNMP Reachability Status Count, each device is counted as one device and a stack is not included.
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