Preview Tool

Cisco Bug: CSCvs30969 - Prime Infrastructure 3.7: Incorrect SNMP Metrics: Dashboard > Network Summary

Last Modified

Feb 26, 2020

Products (1)

  • Cisco Prime Infrastructure

Known Affected Releases


Description (partial)

When a user clicks on Prime Infrastructure's Unreachable Device Count for metrics "SNMP Reachability Status." it shows a different value than what is being displayed on the Dashboard > Network Summary page.  For example: If SNMP Reachability Status shows a value of 12 on the Dashboard > Network Summary page, when Unreachable Count is clicked, it direct the user to the Network Devices page where the count is 9.

The difference is seen in the case of stacked devices.  Each stack is counted as an independent device when shown on the Dashboard > Network Summary page, but in the SNMP Reachability Status Count, each device is counted as one device and a stack is not included.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.