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Cisco Bug: CSCvs30789 - Crash during OIR

Last Modified

Apr 10, 2020

Products (1)

  • Cisco Catalyst 4000 Series Switches

Known Affected Releases

15.2(7)E

Description (partial)

Symptom:
The 4506 crashes with the following tracebacks :
Exception to IOS Thread:
Frame pointer 50A52690, PC = 261457E0

IOSD-EXT-SIGNAL: Segmentation fault(11), Process = Cat4k Mgmt LoPri
-Traceback= 1#19143ccd7b77439f95b63713ff4525f5  :1F7EE000+69577E0 :1F7EE000+69577E0 :1F7EE000+6944DD8 :1F7EE000+69468B4 :1F7EE000+6951998 :1F7EE000+6952390 :1F7EE000+8319808 :1F7EE000+831538C :1F7EE000+629F13C :1F7EE000+62A2268 :1F7EE000+628C1DC :1F7EE000+628C2CC :1F7EE000+628C318 :1F7EE000+628DA24 :1F7EE000+62757E4 :1F7EE000+169218C 

Fastpath Thread backtrace: 
-Traceback= 1#19143ccd7b77439f95b63713ff4525f5  c:19B3F000+DF8F4 c:19B3F000+DF8D4 iosd_unix:19F24000+1B35C pthread:1805C000+6450 

CMI Thread backtrace: 
-Traceback= 1#19143ccd7b77439f95b63713ff4525f5  c:19B3F000+E8108 c:19B3F000+E80EC xos:189D8000+38838 xos:189D8000+38CB4 xos:189D8000+30DB0 tdlcmicompatlib:1A162000+1D95C tdlcmicompatlib:1A162000+206F8 iosd_unix:19F24000+1D288 pthread:1805C000+6450 

Monitor Thread backtrace: 
-Traceback= 1#19143ccd7b77439f95b63713ff4525f5  c:19B3F000+AE8F4 c:19B3F000+AE8E0 c:19B3F000+E03A8 iosd_unix:19F24000+1C8F8 pthread:1805C000+6450 

Auxiliary Thread backtrace: 
-Traceback= 1#19143ccd7b77439f95b63713ff4525f5  pthread:1805C000+BB8C pthread:1805C000+BB6C c:19B3F000+F6804 iosd_unix:19F24000+2A108 pthread:1805C000+6450

Conditions:
4506 chassis with 03.11.00 version. Trigger :
removal of one of the following card :
-	WS-X4748-SFP-E     
-	WS-X4606-X2-E 

Note : shutting down the port prior to the OIR has no effect (ie, crash does occur also).
Bnet-C8# sh mod
Load for five secs: 0%/1%; one minute: 7%; five minutes: 5%
Time source is NTP, 12:09:16.332 DST Fri Nov 29 2019

Chassis Type : WS-C4506-E

Power consumed by backplane : 0 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
 1     4  Sup 8L-E 10GE (SFP+), 1000BaseX (SFP)  WS-X45-SUP8L-E     CAT2142L83W 
 2    48  1000BaseX SFP                          WS-X4748-SFP-E     CAT2036L4TA 
 5    48  100BaseX (SFP)                         WS-X4248-FE-SFP    JAE1134UPZH 
 6    18  10GE (X2), 1000BaseX (SFP)             WS-X4606-X2-E      JAE2041017M
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